Wednesday, October 8, 2014

Getting the brunt of it

Over the weekend, something overseen by my office went horribly wrong, and dozens of phone calls and emails have come in to complain about it.

It wasn't our fault - in fact, a third party violated the terms of their permit. And the people who were supposed to enforce the permit didn't do so. But it's my office who is responsible in the long run.

I have spent hours on the phone, listening to people rant and rave, and murmuring my sympathies to them. It's mainly a complaint about noise, and people have a lot of opinions about that!

The powers-that-be are also going to make adjustments to the rules, so that this can't happen again. In theory. Unfortunately the way they tend to adjust the rules make them more complicated, which means that getting people to follow them is even more difficult.

One day I'll write a comic novel about stuff like this!


smalltownme said...

It's always "shoot the messenger," isn't it.

Cheri @ Blog This Mom!® said...

Irony, that! Making noise about noise.

-blessed holy socks said...

Precisely why I had my epiphany:

Wanna see a perfectly cognizant, fully-spectacular, Son-ripened-Heaven?? … yet, I’m not sure if we're on the same page if you saw what I saw. Greetings, earthling. Because I was an actual NDE on the outskirts of the Great Beyond at 15 yet wasn’t allowed in, lemme share with you what I actually know Seventh-Heaven’s Big-Bang’s gonna be like: meet this advanced, bombastic, ex-mortal Upstairs for the most extra-groovy-paradox, pleasure-beyond-measure, Ultra-Yummy-Reality-Addiction in the Great Beyond for a BIG-ol, kick-ass, party-hardy, robust-N-risqué-passion you DO NOT wanna miss the sink-your-teeth-in-the-smmmokin’-hot-deal. Cya soon…

Karen (formerly kcinnova) said...

So the rules are there but no one is enforcing them? Sounds like typical life. *sigh*
Sorry you have to be the one to patiently listen.